If You Have Lost A Pet

There is nothing more frightening to a pet owner than losing a four-legged family member. Washington County Animal Services & Bonnie L. Hays Small Animal Shelter can be your best hope for reuniting with your pet. In fact, last year we helped more than 1200 owners find their lost pets.

Look to See If Your Pet Is in Our Shelter

Visit PetHarbor to see all stray pets in our shelter.

Photos of all stray animals in our shelter are available on-line within an hour of coming into our care.

For best results, just click on "Dogs" or "Cats"-- DON'T try to describe your pet too much. You may inadvertently screen out your dog or cat by giving an age that is different than our estimate, listing colors that we didn't input into the computer, etc. Clicking on the"search now" button will take you to the pictures of the animals.

If you see a photo of an animal that may be your pet, call us at 503-846-7039. We will be glad to share information with you to help you determine if it is your pet. Our staff is often busy helping other citizens, so if there is no answer, please leave a detailed message with your name, phone number, city where you live, a description of the lost pet, and any identifying information (such as a microchip number). We will return your call as soon as we can. We are closed on Sundays and holidays; if you call on those days, your call will be returned as soon as possible the next business day.

You can also just come directly to the shelter during our business hours to look at the animal that you think may be your pet.

When you come to pick up your pet, please bring proof of ownership, such as photographs or veterinary records you may have, and also bring your photo ID. (We need some sort of photo identification to be sure the animal is being returned to his or her rightful owner.)

What If My Pet Has Identification?

If your pet has identification, we will work very hard to find you.

Dogs wearing licenses: If your dog is wearing a license and we have your current phone number, we will call you right away. (If you have a licensed dog and have a new phone number or address, please call us at 503-846-7041 so we have current information for you.)

● Pets with microchips: We scan all pets for microchips and will do our best to contact you right away if your pet is microchipped. (It is always important to keep your phone number, address and e-mail address current with your microchip provider. If your contact information has changed, be sure to let your microchip provider know, so we can find you!)

● Pets with other identification: If your pet has some other kind of identification, such as a tag with your phone number on it, we will call you.

● Do remember that no form of identification is perfect. Collars come off. Microchips occasionally do not show up on scanners. Use all the tools available to you to look for your pet.

Time Is Limited

If an owner does not reclaim a pet, we make every effort to find the animal a new home. If you believe your pet is here, let us know so the pet can be returned to you! If you cannot afford to reclaim your pet, talk with us about payment options. Do not wait to talk with us because of a financial barrier.

What If My Pet Isn't at the Shelter?

If your pet isn't in our shelter, we still may be able to help reunite you with your pet.

Please fill out a Lost Pet Report. If someone calls us to report that they have found a pet that matches your pet's description, we may be able to put you in contact with that person. We will also contact you if a pet comes into the shelter that matches your description of your lost pet.

You can fill out a Lost Pet Report by calling us at 503-846-7039. Our staff is often busy helping other citizens, so if there is no answer, please leave a detailed message with your name, phone number, city where you live, a description of the lost pet, and any identifying information such as a microchip number. We will return your call as soon as we can. We are closed on Sundays and holidays; if you call on those days your call will be returned as soon as possible the next
business day.

You can also come down to the shelter to fill out a Lost Pet Report.

Length of "Hold" Period

Dogs:

We hold stray dogs that aren't wearing a license tag or other identification for 3 business days. We hold dogs wearing a current license tag or other identification for 7 business days. If an owner does not claim the animal by the end of the 3 or 7 days, we will try to find a new home for the pet.

The fee for reclaiming your lost dog for the first time is $10 for licensed dogs and $65 for unlicensed dogs. If your dog is not licensed, you will also be required to buy a license. The fee for reclaiming your lost dog increases to $125 for the second time and $190 for the third. Dog license fees vary and are dependent upon whether or not the dog is spayed/neutered and how long you license your dog for.

There are also daily boarding fees of $24 per day.

Cats:

We hold stray cats with no form of identification for 3 business days. A cat with identification will be held for 7 business days. If an owner does not claim the cat by the end of the hold period, we will try to find a new home for the cat.

The fee for reclaiming your lost cat for the first time is $22, for the second time is $50, and for the third time is $75.

There are also daily boarding fees of $19 per day.

Hold times may not apply to animals that have special medical needs (requires manager approval) or to litters of animals less than 3 months of age (3 lbs. or less)

For more tips on finding your lost pet, click here. http://www.co.washington.or.us/HHS/AnimalServices/AnimalShelter/LostandFound/tips.cfm