Animal Services

Serious heat is threatening the Portland metropolitan area over the next few days. Here are some tips from Animal Services on common hot weather issues:

● Dogs in Hot Cars: The number one danger to pets in hot weather is being left in a hot car. If you see a dog in a hot car, and the dog is alert, look for an owner. If the dog appears to be in distress, and especially if it lethargic or appears non-responsive, call for help. You can call Animal Services in each county or can call 911.

Animal services agencies and law enforcement agencies are very serious about animals that have been endangered in hot cars. If an animal has been physically endangered by the situation, the owner could face a fine of up to $500. Law enforcement and animal services officers have the right to break into a car if the animal's life is in immediate danger and take the dog to safety.

Consider your pet's individual needs. Some pets are especially at risk. Pets with flat faces such as Pugs, Bulldogs, and Boxers -and Persian cats –don't handle heat as well as animals with longer noses. Older pets, overweight pets, and pets with medical issues also have particular trouble on hot days. Even a short walk or too much sun can result in a medical emergency.

Keep all your pets in the coolest place available. Bring pets inside where temperatures are lower. Provide them with plenty of available cool water.

 Don't walk your dog in the heat. In addition to the danger of heat stroke, hot sidewalks and asphalt can burn the bottom of your pet's paws. 

● Dealing with Heat Stroke

  • Symptoms of Heat Stroke: Signs of distress include excessive panting, curled tongue, salivating and discomfort. As the symptoms progress, your pet may vomit, have diarrhea, become disoriented, lose consciousness or even have seizures.
  • Treating Heat Stroke:If you are concerned your pet has heat stroke cool the animal slowly. Don't soak your dog to cool him or her down. With the pet's body heat, the wet fur can actually end up heating up the pet instead of cooling him off. Instead, apply cool, not cold, water to feet, legs, armpits to help cool it down.
  • Call your veterinarian right away if you think your pet has become overheated, even if your pet appears to be okay.

The new Washington County Animal Services Ordinance has been adopted as of January 20, 2015, and took effect on February 20, 2015. We will be updating all related sections of our website as soon as possible. In the meantime, the final version of the approved code is available here under "Title 6 - ANIMALS."

Washington County Animal Services, located at the Bonnie L. Hays Small Animal Shelter, cares for lost animals, finds homes for abandoned pets, licenses dogs, enforces animal cruelty laws and protects our citizens from dangerous animals. Last year, we provided care for about 4,000 animals in our shelter, responded to more than 7,000 citizen calls, answered over 50,000 phone calls, and did community outreach at schools, fairs, and events.

Washington County is the second-largest county in Oregon with a population of more than 527,000 people. We provide services for an estimated 120,000 dogs and 130,000 cats and their owners in an area that encompasses 727 square miles. 

Washington County Animal Services & Bonnie L. Hays Small Animal Shelter
1901 SE 24th Avenue (see map)
Hillsboro, OR 97123
Phone: 503-846-7041

Fax: 503-846-7074

Business and Pet Lost & Found Hours
9:00 a.m.-6:00 p.m. Mon, Tues, Thurs, Fri, Sat
12:00-6:00 p.m. Wed

Pet Adoption Hours:
11:00 a.m.-5:30 p.m. Mon, Tues, Thurs, Fri, Sat
12:00-5:30 p.m. Wed

Our Mission: to serve and protect the people and animals of Washington County in a professional and courteous manner by:

  • Educating our residents
  • Promoting humane treatment of animals
  • Enforcing animal laws
  • Providing shelter and care for lost and homeless dogs and cats
  • Respecting the needs of our customers.

The Animal Shelter was named in memory of Bonnie Lynn Hays, a former Washington County commissioner and long-time supporter of animals. 

See our adoptable animals on Petfinder!

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