Complaint Forms

File a Complaint

Residents and businesses can file complaints related to nuisance properties, solid waste/recycling collection service, or noise by submitting a Complaint Form linked below. 

 

Location Matters

Before filing a complaint, please confirm that the property in question is located within the unincorporated area of Washington County. To confirm the address of the reported property, use this County InterMap mapping program. 

If the property is located within a City, not unincorporated Washington County, please contact the appropriate City to register your complaint. 


Nuisance Complaints

Nuisance conditions such as garbage accumulation and the uncontrolled or uncultivated growth of weeds, brush or grass, can potentially create unreasonable disruption and unsafe conditions for neighboring properties. 
 

Washington County’s Nuisance Code Chapter 8.20

This link takes you to the Washington County Code: On the left navigation bar find Title 8 HEALTH and SAFETY and select. Click on Chapter 8.20 for Nuisances.
   

File a Nuisance complaint

 

 

 

Solid Waste/Recycling Collection Service Complaints

Residents and businesses should first contact their collection service provider to resolve any service-related issues.
 
If service issues cannot be resolved through this approach, you may report your concern to County staff using the form linked below. To determine if your property resides in unincorporated Washington County, use this interactive tool. 
 

File a Solid Waste/Recycling Collection Services complaint 

  

Collection service, provided by private companies, is governed by standards outlined in the County's Administrative Rules.

Washington County Solid Waste and Recycling Administrative Rules format-pdf

 

 

Noise Complaints

Washington County's Noise Code  Chapter 8.24

This link takes you to the Washington County Code: On the left navigation bar find Title 8 HEALTH and SAFETY and select. Click on Chapter 8.24 Noise Control.

File a Noise complaint  

 

 

How to Submit Complaint Forms

Submit complaints by any of the following methods:

 

E-mail:  Attach the completed form to an e-mail and send it to recycle@co.washington.or.us.

Fax: Send completed form to (503) 846-4990.

Mail: Send completed form to the following address:

Washington County Solid Waste & Recycling
155 N. First Ave., Suite 160, MS 5
Hillsboro, OR  97124-3072
 
Call: You can also file your complaint by calling our office. Use the form as a guideline when reporting your concern to the Washington County Solid Waste and Recycling program at (503) 846-8609.