Phone Disruption

For Immediate Release: Tuesday, August 22, 2017

All Phone Service Restored
UPDATED: 08/23/2017
Sponsored by: County Administrative Office

Inbound Landline Phone Service Disrupted at Several County Buildings

Phone service has been totally restored to all Washington County Buildings affected by this incident. Thank you for your patience.

UPDATE NUMBER 1: Due to this phone disruption, callers are unable to contact the Washington County Public Health Division using our usual landline phone number to report an urgent public health issue. If you are experiencing a medical emergency, please continue to call 9-1-1 which has been unaffected by this phone disruption. If you are experiencing a public health emergency, such as the outbreak of a communicable disease, or if you are a provider needing to contact public health with an immediately reportable disease please call the 24/7 answering service number 844-941-8272. Your call will be directed to appropriate staff for response.

ORIGINAL RELEASE: Construction activity related to seismic upgrading has disrupted inbound landline phone service to several Washington County buildings in Hillsboro. Due to the severity of the damage, repair work to address the issue may take several hours. In the meantime, employees and members of the public may need to use email or cell phone service where available to communicate. 

More information about contacting Washington County offices can be found on the Washington County website at 

Inbound callers to the following Washington County buildings will hear a "fast-busy" signal until the damage is repaired:  

  • 1890 Building 
  • Animal Shelter 
  • Beaverton Clinic 
  • Central Services 
  • Community Corrections Center  
  • County Courthouse 
  • Facilities & Parks Services Building 
  • Facilities Warehouse 
  • Harkins House Juvenile Shelter
  • Hawthorn Walk-in Center/Elam Young Campus 
  • Hillsboro Clinic 
  • Justice Services Building 
  • Juvenile Services Building 
  • Public Services Annex 
  • Public Services Building 
  • Tongue Annex 
  • Walnut Street Center 
  • Washington Street Conference Center & Parking Structure 

Phone connectivity to all other County buildings, including the Washington County Sheriff's Office and Jail, seems to be functioning normally. 

An update on the situation will be provided as soon as possible. 

Thank you for your patience.  


Media Contact:

Philip Bransford, Communications Officer