FAQ - Behavioral Health

Education

Can we get a speaker to talk to our group about substance use and potential disorders?

Yes! Call us at 503-846-4903 for more information and to schedule. We offer on-site presentations for virtually any group or organization within Washington County. The speaker can provide information about addiction and problem gambling. Evening and weekend presentations are available.

Where can I learn more about how to help someone who is suicidal?

Crisis services are available 24/7 and can be reached by calling 503-291-9111. You can also learn how to help someone who is suicidal by taking a class. GetTrainedToHelp.com offers a number of trainings to help you learn how to spot warnings signs and help connect that person to support. Classes are available in both English and Spanish.

General Information

How do I tell someone I think they have a substance use disorder?

Telling someone that you think they may have a problem with using substances is a difficult thing to do. You can tell them how their use is affecting you, as well as others. Try telling them how you feel and that you're willing to help: "I am very worried about your drinking and I'll do what I can to help you stop." A person's desire to change is completely up to them. The idea of stopping can be scary and overwhelming. Approach the person with respect and kindness. Try not to judge. After all, no one started out to develop a substance use disorder. Arm yourself with resource information so it can be provided if and when the person is interested.

Denial is not always a conscious act. It is often the case that the individual will deny there is a problem, even when you know otherwise. Other people may see the effects of a disorder, often more so than the person themselves.

Where can I get drug testing?

Talk to your health care provider for possible referral. It may be covered by your insurance. Local drug testing sites can be found on the Internet. Simply search for "drug testing near me." Local drug stores carry home test kits for a variety of substances.

Treatment

Does Washington County provide treatment for mental health or substance use disorders?

Washington County does not provide direct services. There are several agencies within Washington County that a person can access for treatment services. Most commercial insurance companies and the Oregon Health Plan provide coverage for outpatient substance use disorder services and mental health treatment. Individuals who are low income, underinsured or ineligible for the Oregon Health Plan may qualify for free treatment funded by the County. For more information call Washington County Behavioral Health at 503-846-4528. More information is available on our Getting Help pages:

Getting Help: Addictions

Getting Help: Mental Health

How much does treatment cost?

Treatment is often covered by commercial insurance or the Oregon Health Plan (OHP). If you have commercial insurance, please contact your carrier and ask for a list of in-network providers. You can usually find a phone number for member services on the back of your insurance card. For individuals who are on the Oregon Health Plan (Medicaid), your Coordinated Care Organization (CCO) can assist you with connecting to a provider for treatment. Call your CCO directly or visit our OHP page for more information.

If you do not have insurance and are ineligible for the Oregon Health Plan, you may qualify for free treatment funded by the County. This is only available for people who have a low income and needs that cannot be addressed by other low-cost counseling providers. Service availability may vary. Funding is limited and criteria may change as resources allow. For more information call Washington County Behavioral Health at 503-846-4528.

In Oregon, treatment for a gambling use disorder is offered free of charge.

Where can I find residential treatment for either mental health or addictions?

If you have commercial insurance, contact your carrier and ask for a list of in-network providers. You can usually find a phone number for member services on the back of your insurance card. For individuals who are on the Oregon Health Plan (Medicaid), your Coordinated Care Organization (CCO) can assist you with connecting to a residential provider for treatment. Call your CCO directly to find out more about your treatment options.

Why is treatment free for gambling use disorders?

A portion of lottery proceeds are used for prevention and treatment of problem gambling. Treatment is free to anyone who wants it, even family members. Not only is treatment free, it is confidential, and it works! Learn more by visiting the Oregon Problem Gambling Resource webpage or at our gambling addiction services page for links to providers in Washington County.