Animal Services Academy


Welcome to the Animal Services Academy!

The Animal Services Academy is an opportunity for anyone 16 years of age or older in Washington County to learn about the services and resources we offer the people and pets in our community.

This training program aims to help community members understand how the Bonnie Hays Animal Shelter works and to empower you to share animal-related resources and information with your friends, neighbors, and online networks. No onsite or animal handling opportunities will be available.


General Overview
The Importance of Licensing Your Dog
A Guide to Lost & Found Pets
Field Services: Investigating Abuse, Neglect, and Code Enforcement
Animal Intake: What Happens to the Animals at the Shelter
Veterinary Medicine in Animal Shelters
Animal Enrichment in Animal Shelters
Community Resources
Disaster Preparedness: How to Prepare You and Your Pets
Careers in Animal Welfare

After completing the Academy, you will have the chance to apply to become an official Volunteer Ambassador.


What past Animal Services Academy participants have said about their experience:  

“Washington County Animal Services and the Bonnie Hays Animal Shelter are passionate about educating the community, and answer every question. I feel much more knowledgeable and able to help the critters now.”

“I was interested in learning about working with animals and volunteering somehow. The Animal Service Academy provided such depth of information across all aspects of the county's organization plus, how it works with a large network of rescue orgs throughout the greater Portland area. Time well spent! I'd encourage others to check it out! The Careers in Animal Welfare was fascinating!”

“I learned so much during this Academy. I hope to use this knowledge to better serve animals and be a good resource to my community.”


The next Animal Services Academy term is tentatively set for Fall 2022.

If you would like to be notified when registration for our next term opens, please contact Karrie Johnson.