Washington County Animal Services and the Bonnie Hays Animal Shelter will only offer critical services, and limit shelter access until further notice, effective March 19, 2020.

Critical services will still be provided, including:

  • Stray Animal Intake
  • Lost Pet Reunification - Owners of stray animals at the shelter are encouraged to reclaim them during shelter open hours.
    • Call us at 503-846-7039 if your pet is here at the shelter.
  • Field Services - Animal Services Officers will prioritize emergency calls, including assisting law enforcement and first responders, rescuing injured or sick stray animals, cruelty or neglect investigations, animal bites and responding to dangerous or aggressive dogs that threaten the safety of the community. Officers will be unavailable for non-emergency services, including barking and nuisance complaints, animal trespassing and similar services.

The following services will be suspended until further notice:

  • Drop-off Donations - To reduce public exposure, we ask that no one bring donations directly to the shelter. We thank our community for supporting shelter animals, and those who wish to donate can do so online as well as donations from our Amazon Wish List (shipped to the shelter).
  • Pet Adoptions - Our shelter is closed for pet adoptions, including viewing or visiting animals in adoption areas. All animals in the shelter will still receive appropriate care.
  • Foster Volunteers – Our foster needs have been met at this time. We will update this page if that changes. We want to thank ALL our dedicated volunteers for their service.

For information related to how COVID-19 might impact pets and their owners, please see our COVID-19 & Pets FAQ        

We ask everyone to refer to the Washington County Health and Human Services website for current information on guidelines, safety information and more.

Additionally, the Multnomah County Health Department website has been approved by tricounty health officers and is appropriate for Washington County community members. They have information in several languages.

More information about how other services may have been curtailed can be found on the Washington County Website.