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ATTENTION: Washington County Public Health calls people who have tested positive for COVID-19 or who may have been exposed (i.e., contact tracing). The purpose of the call is to help slow the spread of the disease by providing education and learning more about who else might have been exposed. We've heard that some of these calls are being reported to the police as scams. If you have any concerns about a call you received, please send us an email to confirm it was a legitimate call.


COVID-19 REPORTING LINE FOR PROVIDERS: If you are a health care provider and need to report a COVID-19 positive test or a hospital discharge, call 503-846-3594.

HEALTH CARE PROVIDER ASSISTANCE: For guidelines on testing, infection control or other health care provider questions, call 971-673-1111.

INTERESTED IN BEING HIRED AS A CONTACT TRACER? Washington County Public Health is hiring for multiple positions related to the COVID-19 response, including contact tracers and resource coordinators. Jobs are posted at https://www.phi.org/employment/current-opportunities/. We are committed to hiring locally. Bilingual/bicultural applicants are encouraged to apply. Please direct all questions to the hiring agency.

COMMUNITY PARTNERS: To sign up for twice weekly email updates regarding important resources and other information that you can use and share, send an email to genevieve_ellis@co.washington.or.us and put "Sign up for email list" in the subject line. Please include your name and organization in your email. The email is sent in English and Spanish. Other languages are available upon request.

EQUITY ISSUES: For concerns about stigmatization or other matters related to diversity, equity and inclusion, email or call EOC-Equity@co.washington.or.us or 503-846-3626.

CRISIS LINE: The Washington County Crisis Line at 503-291-9111 is answered 24/7 by caring professionals. You are not alone!

HELP FOR ORGANIZATIONS: For matters related to your organization, workplace, school, customers, visitors or business practices, email or call EOC-Liaison@co.washington.or.us or 503-846-6925.

PPE REQUESTS: If you are a health care provider, first responder, or other medical provider (including long-term care facilities) that has close contact with potentially ill individuals, you can request medical personal protective equipment. Email EOC-Supply@co.washington.or.us or call 503-846-6351. 

Due to limited supplies, we are not able to fill orders for organizations seeking to fulfill reopening requirements set forth in the governor's Executive Order 20-22 for resuming non-urgent and elective health care procedures. Thank you for understanding.

Dentists can contact the Oregon Dental Association with PPE requests for performing routine and elective dental procedures and care.

GENERAL QUESTIONS OR REQUESTS FOR HELP: For general information regarding COVID-19 or for help getting food, paying bills or other assistance, please call 211.

ENFORCEMENT OF EXECUTIVE ORDER: To report a possible business violation of the governor's executive order:

EMPLOYEES: If you believe your employer is in violation of the governor's rules for safely operating, you can file a complaint on OSHA’s website. This is OSHA's general complaint form. Even though it doesn't say anything about COVID-19, this is the correct place to file your complaint.

CONCERNED COMMUNITY MEMBERS: If you believe a Washington County business is in violation of the governor's rules for when and how to operate, call 503-846-8390 or email eoc-covidenforcement@co.washington.or.us.

We will first provide education to help a business come into compliance with the order. Citation through law enforcement is an absolute last resort. We must have ALL of the following information in order for our Enforcement Branch to follow up with the business.

  • Name of business
  • Full address of business, including zip code
  • Date(s) violation occurred
  • What is the violation? What did you observe? (For example, business operating that should be closed; business allowed to be operating but not enforcing social distancing; public gatherings; food or beverage being consumed on site)

You may also report social gatherings that violate the order. Our team will determine the most appropriate course of action. Call 503-846-8390 or email eoc-covidenforcement@co.washington.or.us. Please do not call the Washington County non-emergency line for these issues.

WASHINGTON COUNTY EMPLOYEES: Direct your questions or concerns (e.g., HR policies, telecommuting) to COVID19Questions@co.washington.or.us

MEDIA INQUIRIES: Email or call EOC-PIO-Lead@co.washington.or.us or 503-846-6935.

POSITIVE STORIES: We know that many of you are doing wonderful things to help your friends, family, neighbors and even strangers during this crisis. We also bet you're coming up with creative ways to stay socially connected while maintaining physical distance. We want to share some of these stories and ideas on our Facebook page. Please email your photos and captions to GoodDeeds@co.washington.or.us. All photos must 1) reflect social distancing guidelines and 2) be OK'd by anyone in the photo for public posting. 

EVERYTHING ELSE: For all other COVID-19 related issues not listed here, please email HHSInfo@co.washington.or.us

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