Group Living Facilities

Recordings and COVID-19 resources from the tri-county webinars for long-term care facilities, adult foster homes, residential treatment and other group living facilities can be found on Multnomah County's website. These webinars were jointly hosted by Washington, Multnomah and Clackamas counties.

This page includes information and resources for long-term care facilities, adult foster homes, independent living communities and other congregate settings. If you still need help or aren't sure who to contact, call 503-846-8123 for assistance.

Reporting -- Contact Information

  • Report all positive and pending COVID-19 cases to Washington County by email or calling 503-846-8123.
  • For long-term care facilities, report cases to DHS by contacting the facility’s assigned policy analyst or by reporting to the general DHS email. In addition, for nursing facilities, report cases by email to
  • For adult foster homes, report cases to DHS by emailing and
  • For adult foster homes licensed with the Washington County Developmental Disabilities team, email Josh Fulgham.
  • For adult foster homes licensed by Oregon Health Authority-Mental Health in Washington County, email Melanie Tong.

Sanitation and Infection Control Guidance

DHS Guidance 

The Department of Human Services website includes policy updates and information on admissions guidelines and executive orders.

DHS also released detailed recommendations and guidance for long-term care facilities and adult foster homes.


  • To submit a complaint to DHS please send an email.
  • To submit a complaint related to Washington County, please email us


  • For information about government or community resources available to older adults, including information and referral, in-home and congregate meals, money management assistance, legal assistance, and referrals on transportation options, please visit the ADRC website or call 503-846-3060.
  • COVID-19 Emergency Preparedness: Caring for Persons Living with Dementia in a Long-Term or Community-Based Care Setting. The Alzheimer’s Association developed this guide to assist staff in the care for persons with dementia in emergency situations in long-term and community-based care settings, helping providers who may face staffing shortages deliver high-quality dementia care during an emergency situation.