Workplace Guidance

Business Recovery Centers

Washington County Business Recovery Centers help meet the short- and long-term needs of businesses impacted by the COVID-19 pandemic. The Business Recovery Centers provide a one-stop access to resources for interested Washington County businesses looking to re-establish and/or stabilize operations in response to COVID-19. These resources provide assistance in meeting Washington County and the State of Oregon health and safety guidelines, access to required health mitigation supplies, public and private financing programs, and additional business resource mapping. Four locations across the county in Beaverton, Hillsboro, Forest Grove and Tualatin.

Reopening Guidance for Businesses

Watch video to learn moreOHA has created a table that outlines the various phases of reopening.

Washington County has been approved to enter Phase 1 on June 1, 2020. See our press releaseLeer comunicado de prensa en español.

Oregon OSHA’s virtual consultant program: Have questions about reopening your workplace? Need help creating policies and safety guidelines for the new normal? OR OSHA can help!

We know you have reopening questions! Please see our FAQ page.

CLOTH FACE COVERINGSAccording to Governor Brown’s guidance, employers are required to provide face coverings for their employees. Washington County has collected information on a number of businesses that make and sell cloth face coverings. Washington County has not vetted the availability or qualification of any of the vendors listed. Washington County is not endorsing the use or consideration of any of these vendors. All businesses should perform their own research.

Below are some additional factors for your business to consider during the reopening phase(s).

  • Physical barriers
  • Physical distancing floor markers 
  • Physical distancing in offices
  • Staggered work schedules (core attendance days, staggered arrivals/breaks, etc.)
  • Virtual work policy
  • Cleaning policies both for employees and janitorial staff
  • Guidelines for conference rooms, breakrooms and shared spaces
  • Sick leave policy
  • Vulnerable population protection
  • Mental health and employee support programs

What happens in Phase 1 on June 1, 2020?

As of June 1, 2020, Washington County may reopen the following areas, while following the health and safety guidelines. Some of the requirements businesses must follow are included below, but these do not include ALL of the guidelines. Businesses need to follow all of the sector-specific guidance on the governor's website.

Restaurants and bars must:

  • Ensure tables are spaced at least six feet apart so that at least six feet between parties is maintained, including when customers approach or leave tables
  • Require all employees to wear cloth face or disposable coverings (provided by the employer)
  • End all on-site consumption of food and drinks by 10 p.m.

Personal care services (salons, barber shops, massage, etc.) must:

  • Make appointments with pre-appointment health check
  • Maintain a customer log
  • Maintain six feet physical distancing between clients
  • Remove all magazines, newspapers, snacks and beverages from waiting areas
  • Require face coverings by employees and clients (depending on the services provided)

Gyms/ fitness must:

  • Limit maximum number of customers accordingly
  • Enforce physical distancing & sanitation

Indoor and outdoor malls can open. (Scroll down to Phase I guidance for links to PDFs.)

WEBINARS: Washington County partnered with The City of Tigard and Tigard Chamber of Commerce to conduct a series of webinars focused on helping businesses in various sectors get ready to reopen. Check out the recordings and download the slides in English and Spanish on the Chamber's website

Washington County conducted a similar webinar in Spanish for Latino businesses, which can be found here. You can download the slides for the presentation. 

Examples of Guidance/Policies:

Example of a COVID-19 Decisions Matrix from OSHA

  • This document has seven different scenarios surrounding employee symptoms and close contact and what to do in each situation.

Critical Infrastructure Operations Center Control Rooms

  • This guidance is helpful when thinking about 24/7 operations, unique equipment, specially trained staff, and measures to put in place to reduce the risk of spreading the disease. The “Key mitigation measures – protecting personnel” and “key mitigation measures – workforce planning” have some good guidance that can be applicable across multiple fields. “Key Mitigation Measures – Protecting Equipment” might be helpful for IT sectors or server rooms.

Memo for Departments of Justice Employees – Use of Face Coverings

  • This is an example of a policy for face covering use by employees. 

Office of Personnel Management COVID-19 FEMA

  • This site provides good questions for leadership consideration.


Public Health and Disease Control Guidance

Will Washington County notify us if an employee tests positive?

Public Health calls all individuals who have tested positive to conduct a contract tracing interview to identify all locations the individual went while infectious. If the employee was at work during that infectious period, Public Health will contact the employer to obtain contact information for the employee’s supervisor and close workplace contacts.Get Toolkit button

The business will receive a COVID-19 response toolkit, which will include information on transmission, infection prevention and control, and what to expect if there is an outbreak at a facility. The guide provides helpful guidance on monitoring symptoms, implementing physical distancing, and when to allow employees to return to work.

Sick leave policies need to be supported and enforced. Physical distancing, face coverings and other measures to stop the spread of the disease need to be in place at all Washington County businesses. 

If your business needs more information about measures that should be taken regarding these orders, please see the following pages:

Oregon Health Authority

Centers for Disease Control and Prevention

What do we do if an employee tests positive?
An employee may self-disclose their illness to an employer, but they are not required to do so. If an employee alerts you to their positive test result, you do not need to inform Public Health. We receive the information from the lab that performed the test.

It’s important that your business is taking precautions to support your workplace, staff and customers at all times. Here are key points to review:

  • Encourage your employees to stay home and notify workplace administrators when sick (provide sick leave options to allow staff to stay home when ill). 

  • Encourage personal protective measures among staff (e.g., stay home when sick, cloth face coverings, maintaining distance, washing hands, coughing/sneezing into elbow). 

  • Supply and ensure the use of cloth face coverings when physical distancing cannot be followed.

  • Clean and disinfect frequently touched surfaces at least daily and as often as possible. 

  • Ensure hand hygiene supplies (wash stations, hand sanitizer, soap, etc.) are readily available at the workplace. 

  • Allow and support staff to practice meticulous hand hygiene.

  • Support work from home for individuals with underlying health conditions and considered at higher risk for severe illness, where possible.

  • Ensure physical distancing measures are being followed such as increasing space between workers, limiting use and capacity in conference rooms and break rooms, and using teleconferencing services whenever possible.

  • Stagger work schedules and breaks (if feasible).

  • Clearly identify essential versus non-essential staff to be in the physical workspaces. Staff who were able to telework during the Stay Home Save Lives should be encouraged to continue or go back to telework.

  • Limit non-essential work travel. 

How soon can an employee come back to work after they are sick?

Persons who test positive for COVID-19 are directed to stay home until the following things have happened: 

  • They have had no fever for at least 24 hours without the use of fever-reducing medicine; and
  • Other symptoms have improved; and
  • At least 10 days have passed since symptoms first appeared.

People who DID NOT have COVID-19 symptoms, but tested positive and have stayed home may leave home under the following conditions:

  • At least 10 days have passed since the date of their first positive test for COVID-19, and
  • They continue to have no symptoms (no cough or shortness of breath) since the test.

The decision to stop home isolation or return to work should be made in consultation with a health care provider.  

Recommendation/guidance from OHA on testing for return-to-work

Download the Workplace COVID-19 Prevention & Response Toolkit


To Report a Possible Violation of Executive Order

EMPLOYEES: If you believe your employer is in violation of the governor's order about how and when to operate, you can file a complaint on OSHA's general complaint form. Even though it doesn't say anything about COVID-19, this is the correct place to file your complaint.

CONCERNED COMMUNITY MEMBERS: If you believe any business in Washington County is in violation of the governor's orders about how and when to operate, call 503-846-8390 or email

We will first provide education to help a business come into compliance with the order. Citation through law enforcement is an absolute last resort. We must have ALL of the following information in order for our Enforcement Branch to follow up with the business.

  • Name of business
  • Full address of business, including zip code
  • Date violation occurred
  • What is the violation? What did you observe? For example: business operating that should be closed; business allowed to be operating but not enforcing physical distancing or face covering requirements; larger than allowed public gatherings

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