Medicare Assistance

Notice: Updated July 7, 2020.
SHIBA will continue to conduct all business online, by phone or via mail. To prevent the spread of COVID-19 and to protect those at highest risk of becoming severely ill, we urge all customers to continue to conduct business remotely.
Mon-Fri, 8 a.m. – 5 p.m.

Actualizado el 7 de julio de 2020
SHIBA continuará realizando todos los negocios por correo electrónico, teléfono o por correo. Para evitar la propogación del COVID-19 y para proteger a las personas con mayor riesgo de enfermarse gravamente, instamos a todos los clientes que continúen realizando negocios de forma remota.
Lunes-Viernes, 8 a.m. – 5 p.m.

Senior Health Insurance Benefits Assistance (SHIBA)is a statewide program providing free, unbiased help understanding options with Medicare benefits. SHIBA volunteers are trained, certified counselors who help current and new Medicare beneficiaries make informed decisions about their health and prescription drug plan choices. More information is also available at

Need help? SHIBA counselors offer one-on-one counseling at community centers, private homes or wherever is convenient. Group presentations to help people understand the complexities of Medicare can be requested by calling 503-846-3094. Appointments are offered in Hillsboro at the Washington County Disability, Aging and Veteran Services location. Walk-ins are accepted at the Hillsboro Senior Center. Please click on the flier to the right to make it larger and readable.

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