Medicare Assistance

Notice: Updated July 7, 2020.SHIBA will continue to conduct all business online, by phone or via mail. To prevent the spread of COVID-19 and to protect those at highest risk of becoming severely ill, we urge all customers to continue to conduct business remotely.Mon-Fri, 8 a.m. – 5 el 7 de julio de 2020SHIBA continuará realizando todos los negocios por correo electrónico, teléfono o por correo. Para evitar la propogación del COVID-19 y para proteger a las personas con mayor riesgo de enfermarse gravamente, instamos a todos los clientes que continúen realizando negocios de forma remota.Lunes-Viernes, 8 a.m. – 5 p.m.503-846-3094

Senior Health Insurance Benefits Assistance (SHIBA) is a statewide program providing free, unbiased help understanding options with Medicare benefits. SHIBA volunteers are trained, certified counselors who help current and new Medicare beneficiaries make informed decisions about their health and prescription drug plan choices. More information is also available at

Need help? If you'd like free help to make sure you have the best Medicare coverage for you call 503-846-3094 and leave a message. One of our trained and certified SHIBA volunteers will call you back.

For more information on Medicare open enrollment during COVID-19 click here.