Hawthorn Walk-in Center

COVID-19 Update  

Notice: Beginning June 8, the Hawthorn Walk-In Center will reopen with limited hours for onsite services, Monday - Friday, 9 a.m. - 4 p.m. Please call ahead prior to arriving onsite. Front desk staff are available by phone at 503-846-4555 from 9 a.m. - 8:30 p.m. every day. 

In order to help in the safest way possible, most services will continue to be provided by telehealth (video conference) or phone. Visitors who arrive onsite will be greeted outside by staff. All team members will be wearing face coverings and we request that any visitors also wear a face covering. We can provide one if needed. We will ask you questions to screen for symptoms of COVID-19 and take your temperature. After completing paperwork, a team member will then talk with you about options for working with us. Options may include meeting outside, coming inside to meet with someone by video or scheduling a time for us to talk with you by phone or video from your home.

We are still available 24/7 for crisis support by phone and video, through the Washington County Crisis Line at 503-291-9111.

Please call or check this website for future updates.
  • If you are feeling suicidal or like you might harm yourself or others, please call the crisis line at 503-291-9111. Help is available, and you are not alone!
  • If you have a provider, please contact them first for support. While some offices may be closed, most providers are still offering telephone support to their enrolled clients.
  • For support related to general anxiety and stress about COVID-19, the new COVID-19 Community Counseling Program is available free to anyone in Washington County. Additional resources are available through the CDC and NAMI.

The Hawthorn Walk-in Center provides urgent care services for mental health and addiction concerns. If you or someone you care about is experiencing any of the following, we can help:

  • Confused thinking
  • Prolonged depression (sadness or irritability)
  • Feelings of extreme highs and lowsHawthorn Walk-in Center logo
  • Excessive fears, worries and anxieties
  • Social withdrawal
  • Dramatic changes in eating or sleeping habits
  • Strong feelings of anger
  • Strange thoughts or beliefs (delusions)
  • Seeing or hearing things that aren’t there (hallucinations)
  • Growing inability to cope with daily problems and activities
  • Suicidal thoughts
  • Numerous unexplained physical ailments
  • Substance use

Visit these pages for location and hours, services provided and frequently asked questions.

Appointments are not necessary, but if you would like to make one, or if you need help during hours we are closed, please call the 24-hour Washington County Crisis Line at 503-291-9111.

We recorded a "Community Matters" episode at Hawthorn. View it here for a firsthand look at what a visit to the center looks like. You can also watch the short video below to see how Hawthorn fits into the County's services for people in crisis.