Frequently Asked Questions
Q: Who collects my garbage and recycling?
Washington County has 11 garbage and recycling collection service providers that are each assigned an exclusive area to service as part of a franchise agreement with the local government.
If you live in a home that does not share garbage and recycling service with any other households, use the Garbage & Recycling Day tool to find out who your service provider is. Simply enter your address into the search bar and the company information, as well as your collection schedule, will appear. Please note: Addresses within the city limits of Beaverton, Portland and Wilsonville are not included in the collection schedule feature of this tool. If you live in one of these cities, use Metro's "Find your hauler" tool to identify your service provider.
If you live in a multifamily community and share garbage and recycling service, use Metro's "Find your hauler" tool and enter your address into the search bar.
If you are looking for service provider information for a business, use Metro's "Find your hauler" tool and enter the business address into the search bar.
Q: When are my pickup days?
Garbage and recycling pick-up days vary by service provider and location. If you live in a home that does not share garbage and recycling service with any other households, use the Garbage & Recycling Day tool to find out your collection schedule. Simply enter your address into the search bar and your collection schedule will appear. You may also subscribe to pick-up day reminders by email, text or phone.
If you live in a multifamily community or are looking for pick-up day information for a business, call your service provider. You can find out who your service provider is using Metro's "Find your hauler" tool.
Q: What is accepted in the mixed recycling at home?
Download our recycling guide for a complete list of what is accepted in your mixed recycling container.
Q: What are the rates for garbage and recycling service?
Garbage and recycling service providers are required to charge government-approved rates in their service area.
Current collection rates and service options for unincorporated areas of Washington County are posted here.
If you live within the limits of one of the 12 Washington County cities, check with your city government for collection rates and service options.
Q: What should I do with extra materials that don't fit inside the cart?
For extra recyclables, collect them in a paper bag or cardboard box and set them next to the cart for collection. Remember that materials must freely fall out when tipped for collection. You may fold or cut cardboard to fit inside the cart. Please take large quantities of extra recycling to a recycling depot. Depots also accept some materials that your curbside collection company will not. Find a recycling depot near you using our What to Recycle & Where? tool.
For extra garbage that does not fit into the cart, put the materials in a plastic garbage bag next to the cart for collection. Additional fees apply.
For extra yard debris, place the materials in a paper bag next to the cart for collection. Additional fees apply.
Learn about all garbage and recycling fees here.
Q: What should I do if I forgot to set out my garbage or recycling on collection day?
Your materials will be collected on your next regularly scheduled collection day. You can place extra recycling out in a cardboard box or paper bag on your next recycling collection date or take extra recycling to a local recycling center. Or, you may call your service provider to return to your home before your next regularly scheduled collection day to pick up the material for an additional fee. Learn more about these rates for addresses in unincorporated Washington County. For addresses within the limits of a city, contact your city's office.