LUT staff are REACHing for excellence in customer service through:

• Reliability - consistent service
• Efficiency - timely response
• Assistance - resourceful solutions
• Courtesy - respect for all
• Honesty - open communications

We appreciate the opportunity to serve you. It is our goal to fulfill your needs in a satisfactory manner. In order to continually improve our service, we would like your comments on your experience with us.

Stephen Roberts, Director