Hawthorn Walk-in Center

COVID-19 Update  

Notice: AUGUST 1, 2021, UPDATE TO HOURS OF OPERATION AND SERVICES: Current hours of operation are Monday - Friday, 9 a.m. - 6 p.m., Saturday and Sunday from noon - 4 p.m.  Hawthorn is considered a healthcare facility and masks are required for everyone onsite, per the Governor's updated Executive Order. The public is encouraged to call the Washington County Crisis Line at 503-291-9111 for more information about options for assistance, to confirm hours of operation, or if experiencing a crisis. The Crisis Line is available 24/7/365.
  • If you are feeling suicidal or like you might harm yourself or others, please call the crisis line at 503-291-9111. Help is available, and you are not alone!
  • If you have a provider, please contact them first for support. While some offices may be closed, most providers are still offering telephone support to their enrolled clients.
  • For support related to general anxiety and stress about COVID-19, the new COVID-19 Community Counseling Program is available free to anyone in Washington County. Additional resources are available through the CDC and NAMI.

The Hawthorn Walk-in Center provides urgent care services for mental health and addiction concerns. If you or someone you care about is experiencing any of the following, we can help:

  • Confused thinking
  • Prolonged depression (sadness or irritability)
  • Feelings of extreme highs and lowsHawthorn Walk-in Center logo
  • Excessive fears, worries and anxieties
  • Social withdrawal
  • Dramatic changes in eating or sleeping habits
  • Strong feelings of anger
  • Strange thoughts or beliefs (delusions)
  • Seeing or hearing things that aren’t there (hallucinations)
  • Growing inability to cope with daily problems and activities
  • Suicidal thoughts
  • Numerous unexplained physical ailments
  • Substance use

Services at the Hawthorn Walk-in Center include assessment; crisis counseling and education regarding mental health and addiction; peer support; and connection to treatment providers and other social services. It might be possible to accomplish all of this in one visit, or we may ask you to come back for a follow-up.

All ages are welcome at the center. A special family waiting area is available for young children or youth. Larger counseling rooms can accommodate family and friends.

There is no out-of-pocket cost for seeking help at the center. If you have insurance, we may bill for the service. If you are uninsured, there is no cost.

All conversations are confidential. If you are seeing a counselor or medical provider, we will ask if you are willing to sign a release of information document so we can coorLifeworks logodinate your care with them.

The center is professionally staffed by LifeWorks NW. Compassionate assistance is provided by counselors and trained peers who have lived experience with mental health challenges and/or addiction.

Visit these pages for location and hours and frequently asked questions.

Appointments are not necessary, but if you would like to make one, or if you need help during hours that the Hawthorn Walk-In Center is closed, please call the 24-hour Washington County Crisis Line at 503-291-9111.