Homeless Management Information Systems (HMIS) are used to record client information that is shared among homeless and near homeless service providers, in order to increase efficiencies and better meet client needs.
The Washington County, Oregon Continuum of Care is a partner in NW Social Service Connections (NWSSC), an administrative entity that governs HMIS for a multi-agency Continuum of Care. The NWSSC HMIS is a Client Information System (CIS) that provides standardized assessment of a client's needs, creates individualized service plans and records the use of housing and services. Communities use this information to determine how services are being utilized, identify gaps in the local service continuum and develop outcome measurements.
Policies and Procedures
HMIS policies, procedures, and forms
User Agreement - to be completed and signed by each user prior to access to HMIS
Sample Intake Form - example of a form that collects all necessary data elements to meet minimum HUD data requirements
Notice to Clients of Uses and Disclosures (for posting) - must be posted in a conspicuous location in all HMIS participating agencies
Notice to Clients of Uses and Disclosures (full version) - must be made available to clients who ask for the complete notice
Trainings and Materials
Information to help HMIS users
HMIS Data Entry 101
WebEx Recording from October 24, 2013
This session covers all of the basics of data entry in ServicePoint version 5.8, including Entry/Exit model and ShelterPoint model.
HMIS Advanced Data Management
WebEx Recording from November 12, 2013
This session covers advanced concepts such as sharing client records (and manually turning data sharing on and off) and using case plans. Also, quick review of adding household members to an entry.
HMIS Reporting 101
WebEx Recording from November 14, 2013
This session covers the basic "canned" reports available in ServicePoint and how to create and run reports in ReportWriter.
HUD and Government Guidance
CMS.gov - Are You a [HIIPAA] Covered Entity? Determine whether or not your agency is "HIIPAA Covered"
Need more information?
Contact Melanie Fletcher, HMIS Administrator for Washington County, Oregon.