Language Access

One out of every four Washington County residents speaks a language other than English at home. As a government striving to serve everyone equitably, we honor that diversity by helping to assure individuals have access to services in their preferred language. We have translated many important forms and written materials based on anticipated needs in the community. We will translate all important forms and written materials into any language upon request. We also work with interpreters as needed for oral communication. 

If you experience barriers to meaningful access at Washington County, please contact the Office of Equity, Inclusion and Community Engagement for help. If you need accommodations or have questions about language access, please reach out to Toby Lyons at [email protected]. 

Title VI of the 1964 Civil Rights Act requires public agencies to provide competent language assistance to those who speak limited English. This applies to any government or any entity receiving federal funding. People who prefer to receive services in a language other than English are entitled to qualified language assistance in other governmental jurisdictions and possibly with other service providers, as well.

Language ID Posters and Cards

Poster of Languages
Many County customer service areas display a poster showing a list of languages. If you need help in the language you speak, use the poster to show the person providing services which language you speak. We will provide this language assistance at no cost to you.

iSpeak Cards Another aid used to help individuals who do not speak English is the language ID card, referred to as an “iSpeak” card. This is also available at many County customer service areas. Keep the card in a wallet, purse, or somewhere that it is easily accessible to show a County staff person when in need of interpretation services. These aids and services are provided free of charge.

To print a card ahead of your visit to the County so that you are able to request language assistance when you arrive, refer to the chart below. Find your language and click to view the card or download the print-ready cards. Once downloaded, print out the card, preferably on a heavier stock. Index or card stock is suggested. There are two pages, a front and back, in each file. Once printed, cut out the cards using the corner crop marks. Place the two pages back-to-back with adhesive. It’s a good idea to laminate the card for durability. Use the iSpeak Cards Order Form if you would like a larger quantity of pre-printed cards. This service is free of charge.